Terms of Service

Welcome to Perth Ceramic Coating

These Terms of Service ("Terms") govern your use of our vehicle detailing and paint protection services and website ("Services"). By accessing or using our Services, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using our Services.
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1. Definitions

  • "Company" refers to Perth Ceramic Coating, "we," "us," or "our."
  • "Customer" refers to you, the individual including any designated agent authorized to act on their behalf using our Services.
  • "Vehicle" refers to any car, truck, motorbikes, or other automotive vehicle serviced by the Company.

2. Services Offered

We provide professional vehicle paint protection, including:

  • Exterior and interior detailing.
  • Paint correction and protection.
  • Ceramic coating.
  • Window tinting.
  • Other related services as listed on our website.

Details and availability of services may vary. Check our website or contact us for current offerings.

3. Customer Responsibilities

  • Vehicle Preparation: Remove all personal belongings, valuables, and unnecessary items from the vehicle before the appointment. The Company is not responsible for damage, loss, or theft of items left in the vehicle.
  • Key Availability: Provide access to the vehicle and ensure keys are available during the service.
  • Special Instructions: Notify us of any areas to avoid or specific concerns prior to the start of the service.

4. Payment Terms

  • Fees for services are listed in the invoice provided upon booking.
  • Full payment is due at the time of service unless otherwise agreed.
  • Accepted payment methods include cash, credit card, and bank transfer. We do not accept checks.
  • A non-refundable deposit may be required to confirm your appointment.

5. Cancellations and Refunds

  • Appointments canceled with at least 48 hours' notice are eligible for a full refund of any prepaid fees.
  • No-shows or cancellations with less than 48 hours' notice may forfeit the deposit.
  • If the Company cancels your appointment, you will receive a full refund of any prepaid fees.

6. Quality Assurance

  • We strive to deliver the best results possible within the scope of the agreed service.
  • A final inspection is conducted with the customer at the end of the service. Any concerns must be raised at that time or within 24 hours.
  • We do not guarantee restoration to “factory” or "like new" conditions.

7. Insurance and Liability

  • The Company is fully insured to operate and service your vehicle.
  • We are not liable for pre-existing damage or issues identified during the service process.
  • Customers agree to hold the Company harmless for any incidental damage beyond our control.

8. Vehicle Movement

  • By using our Services, you authorize us to move your vehicle as necessary for service completion.
  • For certain services, vehicles may be moved to a secondary location nearby. Customers will be informed beforehand.

9. Feedback and Marketing

  • We welcome feedback to improve our Services. Please contact us directly with any concerns before posting reviews online.
  • By agreeing to these Terms, you grant the Company permission to use images of your vehicle for marketing purposes, excluding personal or identifiable information. You may opt-out by notifying us in writing.

10. Privacy Policy

  • We collect personal, website activity, and vehicle information to provide our Services. This includes your name, contact information, and vehicle details.
  • Your information is used solely for service provision and is not shared with third parties.
  • You can opt-out of promotional communications at any time.

11. Prohibited Use

When using this website, you must comply with all applicable laws, rules, and regulations, as well as these Terms. The following activities are strictly prohibited:

  • Impersonating Perth Ceramic Coating, its employees, or affiliates.
  • Misrepresenting your identity or affiliation with any individual or entity.
  • Sending unsolicited promotional materials like spam, junk mail, or chain letters.
  • Engaging in behavior that disrupts or restricts others' use of the website or exposes users to harm or liability.
  • Overloading, damaging, or impairing the website’s functionality or interfering with others' use.
  • Using automated tools (e.g., bots or spiders) or manual processes to copy or monitor website content without authorization.
  • Introducing harmful software like viruses, worms, or trojans.
  • Attempting unauthorized access, interference, or disruption of the website, servers, or connected systems.
  • Launching denial-of-service attacks or similar actions.
  •  Violating any federal, state, or local laws while using the website.

12. Changes to Terms

We may update these Terms at any time. The updated Terms will be posted on our website, and your continued use of our Services constitutes acceptance of the updated Terms.
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13. Governing Law

These Terms are governed by the laws of Western Australia. Any disputes will be resolved in the courts of Western Australia.
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14. Contact Us

For questions or concerns about these Terms or our Services, please contact us:

Perth Ceramic Coating
U28 / 4 Wicks Street, Bayswater 6053
info@perthceramiccoating.com
www.perthceramiccoating.com
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Thank you for choosing Perth Ceramic Coating for your vehicle paint protection and detailing needs!

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